Return and Refund Policy

At OILIXIR, we aim to provide you with the best shopping experience. If you’re not satisfied with your purchase, our return and refund policy is simple and hassle-free.

Returns:
You have 30 days from the date of purchase to return your item. To be eligible for a return, the product must be unused and in its original condition, with all packaging intact. Please note that certain items, such as perishable goods, intimate or sanitary products, and hazardous materials, are not eligible for return.

Refunds:
Once your return is received and inspected, we’ll notify you by email regarding the approval or rejection of your refund. If approved, the refund will be processed and credited to your original method of payment within a few business days.

Late or Missing Refunds:
If you haven’t received your refund, please first check with your bank or credit card provider, as there may be a processing delay. If the issue persists, feel free to contact us at [email address].

Sale Items:
Sale items cannot be refunded, only regular-priced items are eligible for a refund.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange your product, please contact us via email at [email address] and send the item to our address.

Shipping Returns:
You are responsible for the return shipping costs. Shipping costs are non-refundable, and any return shipping costs will be deducted from your refund. For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?
For any questions regarding our returns and refunds, please reach out to us at [email address].